Prevent and maintain …
Information in one place
Service as a succesfull story
When support is needed, it is needed immediately. You want a customised solution such as tracking. When a question arises, a request can be made only by login with your personal account. You are in direct contact with our professional service engineers. Within 24 hours you will have a first response. If you have a quick question, or FAQ's list is there to help you around.
When setting up a system level agreement, part of the agreement is a service platform that will allow us to share information between both parties.
Our Service Platform features:
- a road map and gant widget giving full visibility into the project progress
- send support requests through dedicated e-mail address
- see request history
All features are part of the Service Agreement.
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Find out how MicroTechniX can meet your requirements.