Support

Prevent & maintain

Our expert support team is dedicated to optimizing the performance of your instruments and imaging applications for microbiology QC.

Support request

Contact our support team through our service portal to create a support ticket. If you have an active Service Level Agreement, our team will prioritize your request, providing timely updates on their progress.

 

 

Here to assist you

Need help? Do you have an issue that falls outside our usual support methods? Fill in the contact form. We look forward to turning your problem into a solution.

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